After the Sun Rises: Malaysian Solar Companies That Offer Great Customer Service After the Sale

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You might think I’m being too careful, but not getting any aid after putting up solar panels is one of the quickest ways for homeowners to get into trouble. When you pick the best solar company in Malaysia, it’s not only about who can put up panels the fastest; it’s also about who you can trust two years later and during a storm. You shouldn’t have to guess about warranties, upkeep, or helpful staff. So, which local brands really stand out now that it’s over?

People know about Plus Solar for a good reason. You can really talk to their customer service crew. People like being able to watch things live and repair problems from far away. Several reviews state that it was easy to switch out a broken panel or reset an inverter. Do you have a question regarding your bill or do you need to see a doctor? They’ll arrange up a meeting faster than some individuals respond to WhatsApp.

ERS Energy sings a distinct song. They are a little smaller, but they can move quickly. People who own homes regularly post online about how long it takes to get a response to maintenance calls. Every three months, ERS’s project managers use WhatsApp to check in with clients and make sure everything is going well. You won’t have to worry about whether your system is running at full speed due of the regular follow-up.

Solarvest performs a great job with business projects and doesn’t forget about household users. Feedback says that warranty claims are straightforward to understand (with clear steps online) and that repairs are done on site without any hassles. Their regular check-ins keep them in touch with their customers instead of merely going away after the installation. Some clients remark that they are always on time for their yearly inspections.

GSPARX is a Tenaga Nasional Berhad offshoot that has a lot of clients. It can still handle most support issues with just one hotline. You might have to wait sometimes because their business is so enormous. Customers in industry and government believe that hardware problems are usually fixed swiftly, nevertheless.

Plus Solar, ERS Energy, Solarvest, and even smaller companies like Solaroo are all leaders in Malaysia’s solar industry. They stand out because they make helping you a habit, not an afterthought. If you buy sunshine, you can count on after-sales help. As every seasoned homeowner knows, the last test of a company comes after the installation truck has left.